Common questions and support documentation

Most Popular Articles

• How do I Contact Dansons Medical?
• Can I be Reimbursed for my Patient Lift by my Healthcare Provider?
• Should I Charge my Lift all the Time? How do I Extend the Life of my Battery?
• Can I Ship my Order Overnight or Express?
• How do I Charge my TiMotion Control Box? How do I Know if I Need a New Battery or a New Control Box?
• Where's My Order?
• Can I Ship My Order to Outside the United States?
• Why Do Some Patient Lifts Not Have Locking Casters?
• Why was I Shipped Part of my Order? / I Didn't Receive my Full Order
• What is My Product's Model Number?